Easily the most visible position in cannabis retail is that of the store representative. Our representatives are the heart of our customer service/sales team – they do the most interacting with shoppers and help guide them in their buying journey. From the novice to the cannabis connoisseur, a good representative can help every client find exactly what they’re looking for – even if they don’t know themselves.
Herbal Aspect is seeking enthusiastic, personable representatives who can use their extensive cannabis product knowledge to guide customers to the appropriate product and provide impeccable customer service while complying with all regulations. Representatives must provide customers with prompt service and quality products while maintaining a clean and comfortable store environment.
You will be responsible for assisting the management team with the activities and operations of the store while abiding by all policies, procedures, and operational guidelines. You’ll also assist with training and educating coworkers in cannabis products and customer service.
Deliver exceptional customer service
Guide and direct customers in their cannabis purchasing journey
Answer customer questions and concerns
Meet and exceed sales goals
Ensure compliance in all transactions
Assist with opening/closing of store and other tasks as assigned
Qualifications and Requirements:
In-depth knowledge of cannabis products, strains, and consumption methods
In-depth knowledge of all products carried in-store
Impeccable customer service skills
Retail experience preferred
Minimum twenty-one (18) years of age
Must possess a valid driver’s license or government Identification (ID)
Must pass any and all required background checks